Where to write
Product support
Something broken, a question about your account, billing, or a job listing that should not be in the index.
support@jobsuchpro.comWithin 2 business days
Data protection
Exercise a GDPR right, ask where your data lives, or report a security issue. Requests are handled personally.
privacy@jobsuchpro.comWithin 1 month (GDPR); security within 2 business days
Press & partnerships
Media enquiries, job-board partnerships, API access or anything commercial.
press@jobsuchpro.comWithin 5 business days
Everything else
Feedback, a feature you wish existed, or you are not sure which of the above fits.
hello@jobsuchpro.comWithin 3 business days
Faster than an e-mail
A few things people write in about that you can settle right now.
How do I cancel my subscription?
Settings → Billing → Cancel. Two clicks, no e-mail needed. You keep paid features until the end of the current billing period.
How do I delete my account and all my data?
Settings → Privacy → Delete account. Live data goes immediately, backups roll over within 30 days. Details on the GDPR page.
Is my CV used to train AI models?
No. Processing runs on Amazon Bedrock in the EU, prompts are not retained after the request, and no model provider sees your data.
A job listing looks fraudulent — what now?
Send us the link at support@jobsuchpro.com. We do not author listings, but we remove bad ones from the index quickly.
Can I get an invoice for my subscription?
Every payment generates one automatically under Settings → Billing. Write to support if you need different billing details on it.
Postal address
For anything that legally needs paper. Please use e-mail for everything else — it is genuinely faster.
Zielstattstr 147
81379 München
Deutschland